Mobile Porting

What are the standard porting hours if I wish to transfer my current number to Aussie Broadband?

The standard porting hours are as follows: The standard porting hours are as follows: Monday to Friday: 08:00am to 08:00pm Australian Eastern Standard Time Saturdays: 10:00am to 06:00pm Australian Eastern Standard Time Closed on Public Hol...

How to add/switch a mobile plan

Download the Once logged in, select When you see the overview of all your current services, select Select Fill in your desired plan and details then hit If you wish to order more SIM cards, please repeat this process....

Can I bring my current phone number across to Aussie Broadband?

Yes! Once you have received your SIM, you will have the option to bring your current number over to us. During the SIM activation process , you may provide your current number for porting. Yes! Once you have received your SIM, you will ha...

Getting to know your SIM card

Pictured below is a sample of the SIM cards that we issue to our customers. Pictured below is a sample of the SIM cards that we issue to our customers. A photo of the Aussie Broadband green SIM card in its original card pop-out packaging ...

How do I activate my Data Only SIM?

To activate your data only SIM visit our activation page . You will need to use the SIM Number and Activation Code that were sent to you on the inside of the green envelope that your SIM card arrived in. To activate your data only SIM vis...

How do I activate my new SIM card?

If you have recently purchased a mobile SIM service through Aussie Broadband and you’ve got our green envelope in your mailbox, you can start from our SIM activation page here . If you have recently purchased a mobile SIM service through ...

What should I do if my mobile number has been ported without my authorisation?

Unauthorised mobile number porting is when your personal details are used to “port” or transfer your mobile number from one provider to another without your consent. Unauthorised mobile number porting is when your personal details are used...