Hosted PBX - Call Routing - Answering Rules

1. Log in to the Manager Portal

2. Navigate to Users. Basic Users can navigate to Answering Rules and skip to step 5

3. Select the user to update

4. Go to the Answering Rules tab

5. Set the Ring for time. This is how long the user’s extension will ring when called
   NOTE: 1 ring = 5 seconds. The standard time is 6 rings or 30 seconds.

6. To modify an existing rule, click the pencil icon next to it. To create a new rule, click Add Rule

7. If creating a new rule, select a Time Frame

8. Configure the options as desired according to the Answering Rule Options

9. Click Save

10. To sort the rule, click and drag over the arrow icons

11. Click Save to Apply Changes

12. The current rule will then appear with a blue Active tag beside it
    

Answering Rule Options